Senior Program Manager, Transportation System and Configuration, ECCF

We are looking for one passionate candidate who can join us and utilize the technology systems to adapt to business requirements and improve customer experience, the major focus of the candidate would be:

Drive program/product launch related to Transportation system by interaction between transportation business and local/global tech teams.
Manage team internal projects such as process optimization,customer experience improvement and business partner training.
Streamline the process of system changes and document & optimize the internal working process.
Manage transportation resources in Amazon logistics systems following strict configuration change processes.
Troubleshoot system issues reported by business and respond to questions from various teams.
Independently manage a configuration team.



- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 2+ years people management experience is preferred.

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