Senior Associate, Client Growth

Who you are

You have a strong background in business development or sales, ideally with experience in client relationship management. You understand the consulting industry and can effectively communicate value propositions to clients. You are skilled in outreach strategies, including cold calling and email campaigns, and are comfortable analyzing client usage trends to identify opportunities for growth. You are a proactive problem solver who enjoys onboarding new clients and educating them about service offerings. You thrive in a collaborative environment, working closely with senior sales members and client service teams to ensure client satisfaction and success.

Desirable

Experience in a client-facing role within the consulting or professional services industry is a plus. Familiarity with CRM systems and lead generation tools will enhance your effectiveness in this position. You are adaptable and open to learning about new services and market trends to better serve clients.

What you'll do

In this role, you will partner with senior members of the sales team to increase the user base at client firms through strategic outreach efforts. You will conduct cold calls and emails to generate leads and activate new clients, ensuring that you meet designated project and meeting targets. Monitoring client usage trends will be a key responsibility, allowing you to proactively reach out to clients to identify any potential pain points and address them effectively. You will onboard new users of Guidepoint's services, providing them with the necessary education on the various offerings available under their subscription. Collaborating closely with the Client Service team, you will collect feedback on ongoing projects and advisor interactions to continuously improve the client experience.

What we offer

Guidepoint is committed to fostering a diverse and inclusive workplace. We offer a hybrid work environment that allows for flexibility while maintaining strong team collaboration. You will have the opportunity to work with a passionate team dedicated to helping clients make informed business decisions. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in making a meaningful impact in the consulting industry.