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Amazon • Dorado, Puerto Rico, PRI
Amazon is seeking a Bilingual Area Manager to lead a team in Dorado, Puerto Rico. You'll be responsible for managing safety, quality, and productivity while ensuring customer delivery promises are met. This role requires strong leadership and communication skills in both English and Spanish.
You are a motivated individual with a strong focus on customer satisfaction and team engagement. As a bilingual professional fluent in both English and Spanish, you excel in communicating effectively with diverse teams and fostering a collaborative work environment. You have experience in managing teams and understand the importance of maintaining high safety and quality standards in operations. Your ability to mentor and motivate hourly workforce members is key to achieving operational excellence. You are physically capable of lifting up to 49 pounds and performing various physical tasks as required by the role.
Experience in logistics or fulfillment operations is a plus, as is familiarity with safety protocols and quality assurance processes. You thrive in fast-paced environments and are adept at problem-solving and decision-making under pressure. Your leadership style is inclusive, and you are committed to developing your team's skills and capabilities.
In this role, you will lead a team of hourly associates, ensuring they are engaged and performing at their best during shifts. You will manage key operational metrics, including safety, quality, productivity, and customer delivery promises. Collaborating with various support teams, you will develop and implement plans to meet business objectives and enhance operational efficiency. You will be responsible for maintaining a safe work environment and ensuring compliance with all safety regulations. Your role will also involve lifting and moving products as necessary, contributing to the overall workflow of the operation.
Amazon provides a dynamic work environment with opportunities for professional growth and development. You will be part of a team that is dedicated to delivering exceptional service to customers. The company values diversity and inclusion, encouraging you to apply even if your experience doesn't match every requirement. You will have access to various resources and support systems to help you succeed in your role and advance your career within the organization.
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