Team Lead, Market Operations

Who you are

You have a proven track record in operations management, ideally with experience in a fast-paced environment. You are a natural leader who enjoys mentoring and developing team members, fostering a collaborative atmosphere where everyone can thrive. Your ability to juggle multiple projects while maintaining a focus on customer satisfaction sets you apart. You understand the importance of diversity in opinions and perspectives, and you embrace the unique contributions of each team member. You are adaptable and willing to step in wherever needed, demonstrating a hands-on approach to leadership. Your strong communication skills enable you to effectively convey expectations and motivate your team to achieve their goals.

What you'll do

As the Team Lead in Market Operations, you will be responsible for running the local Carvana hub, ensuring that all operations run smoothly and efficiently. You will oversee market launches, manage team performance, and implement strategies to enhance customer satisfaction. Your role will involve coordinating with various departments to ensure that all aspects of the operation align with Carvana's mission of providing a hassle-free car buying experience. You will mentor team members, helping them develop their skills and advance in their careers. Additionally, you will be tasked with identifying areas for improvement and implementing solutions that drive operational excellence. Your leadership will be crucial in maintaining a positive team culture and achieving business objectives.

What we offer

Carvana offers a unique work environment where innovation and customer satisfaction are at the forefront. You will have the opportunity to work with a diverse team of professionals who are committed to transforming the car buying experience. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Our culture encourages collaboration and values the input of every team member, making it a great place to build your career. Join us in our mission to revolutionize the way people buy and sell cars.