Enterprise Sales Director - Northeast

Who you are

You have over 10 years of experience in sales, specifically within customer contact or engagement centers, which has equipped you with a deep understanding of the industry and its challenges. Your professionalism and persistence are evident in your ability to close complex enterprise deals while also managing more transactional sales effectively. You thrive in a team-first culture and are committed to fostering an inclusive environment where diverse perspectives are valued. As a self-starter, you are motivated by the challenge of creating a large pipeline of business in a short timeframe, demonstrating your agility and intelligence in navigating the sales landscape.

You possess strong interpersonal skills, allowing you to build relationships with clients and colleagues alike. Your focus on execution and results drives you to meet and exceed sales targets consistently. You are not just a salesperson; you are a business athlete who understands the nuances of the market and can adapt your strategies to meet the evolving needs of your customers. Your ability to work collaboratively with cross-functional teams enhances your effectiveness in driving revenue and achieving company goals.

Desirable

While not required, experience with cloud contact center software or similar technologies would be advantageous. Familiarity with the Northeastern U.S. market and its specific dynamics can further enhance your effectiveness in this role. A proven track record of success in enterprise sales, particularly in a remote setting, will set you apart as a candidate.

What you'll do

As the Enterprise Sales Director at Five9, you will be responsible for creating and driving revenue within a specified region or list of named accounts. Your primary focus will be on acquiring new customers and expanding existing relationships, ensuring that Five9's cloud contact center solutions are effectively positioned to meet client needs. You will generate business opportunities through strategic outreach and networking, leveraging your industry knowledge to identify potential clients and understand their unique challenges.

You will collaborate closely with marketing and product teams to align sales strategies with company objectives, ensuring that messaging resonates with target audiences. Your role will involve conducting presentations and demonstrations of Five9's solutions, showcasing their value and impact on customer experience. You will also be responsible for negotiating contracts and closing deals, utilizing your expertise to navigate complex sales processes.

In addition to direct sales activities, you will play a key role in shaping the sales strategy for the Northeast region, providing insights and feedback to leadership on market trends and customer needs. Your ability to analyze data and metrics will inform your approach, allowing you to make data-driven decisions that enhance sales performance. You will also mentor and support junior sales team members, fostering a culture of collaboration and continuous improvement within the sales organization.

What we offer

At Five9, we offer a supportive and inclusive work environment where you can thrive as a sales professional. You will have access to comprehensive training and development opportunities to enhance your skills and advance your career. Our team-first culture encourages collaboration and innovation, allowing you to contribute meaningfully to our mission of transforming customer experience through cloud technology. We celebrate diversity and are committed to creating a workplace where everyone feels empowered to be their authentic selves. Join us in making a difference in the world of customer engagement.