Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, an experienced and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.
Rapid Local Fulfillment is a program that aims to provide customers with incremental local selection at Sub-Same-Day speeds from nearby sellers. As a Product Manager for Rapid Local Fulfillment, you will have the exciting opportunity to help shape the growth story for the program, enabling thousands of sellers across major cities in the world with sub-same-day-speeds. You will draft an end-end product strategy to improve local discoverability for products, enabling basket building from either the same seller or from a cluster of sellers nearby, and create rich customer experiences that unlock the full potential of the program.
In this role, you will be responsible for developing a well-articulated product strategy for customer experience on Rapid Local Fulfillment. You will be required to translate business needs into product solutions that scale both technically and operationally and enable product innovation. You will manage evolving and complex demands, including multiple projects with dependencies on other internal teams. You will draw on customer and seller feedback, usage and operational data, and your experience leading technology businesses to set and deliver on ambitious goals for adoption, feature delivery and revenue/growth.
Key job responsibilities
The key responsibilities include:
· Design and build product capabilities to unlock the Self-Delivery capability launch at scale.
· Work across multiple customer and seller teams to deliver the new products/services in a timely fashion. Success in delivering this includes the ability to hold quality working backwards reviews with senior leaders to align on product vision and implementing it by influencing leaders across the company in Sales, Category, Seller Experience, Seller Enablement and Seller Marketing teams.
· Responsible for solving difficult problems that do not have the obvious solutions. The PM also needs to continuously iterate to improve existing product capabilities.
· Prioritize decisions and make tradeoffs for the portfolio of products, envision long term strategies in vision documents. Independently work with development teams to take them live and track post launch customer feedback and product usage.
· Responsible for the GTM of launched products, working with stakeholders to scale adoption, define seller/customer policies and identify opportunities for improving efficiencies across the program. - 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
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