Empowering nonprofits to engage their donors effectively
Bloomerang is a leading donor management and fundraising software provider headquartered in Indianapolis, Indiana. With a focus on nonprofit organizations, Bloomerang's platform helps over 10,000 nonprofits enhance donor acquisition, retention, and engagement. The company has raised $8M in funding t...
Employees enjoy a flexible remote work policy, generous PTO, and opportunities for equity in the company. Bloomerang also offers a learning budget for...
Bloomerang fosters a mission-driven culture focused on making a positive impact in the nonprofit sector. The company values transparency and collabora...
Bloomerang • Remote, US
Bloomerang is seeking a Gainsight Operations Manager to enhance customer success through the Gainsight platform. You'll lead the maintenance and optimization of the platform while integrating AI tools to improve operational efficiency. This role is fully remote within the US.
At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.
We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!
The Role
As the Gainsight Operations Manager, you play a crucial role in driving value for customers across the lifecycle as a valuable partner on the Customer Success team using Gainsight to offer a personalized digital touch for customers.
What You Will Do
What You Need to Succeed
Nice to Haves But Not Required
Benefits
Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
Time Off
You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
401k
You'll receive a 401k match to help invest in your future.
Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.
Compensation
The salary range for this position is $72,000 - $108,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws
Location
This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.
Accommodations
Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.
Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
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