Senior Product Operations Manager (f/m/d)

Who you are

You have 5+ years of experience in product operations, where you've successfully led initiatives that optimize workflows and improve team efficiency. Your background includes working closely with product managers, designers, and engineers, allowing you to understand the nuances of product development and the importance of cross-functional collaboration.

You are skilled in identifying and implementing the right tools and automations that streamline processes and enhance visibility across teams. Your analytical mindset enables you to assess reports and metrics, driving insights that lead to actionable improvements in product operations.

You excel in risk and dependency management, proactively identifying potential roadblocks and facilitating resolutions across teams. Your communication skills are top-notch, allowing you to foster clear and consistent dialogue between product, design, engineering, marketing, and customer success teams.

You are passionate about training and enablement, developing documentation and onboarding resources that empower product managers and team leads to work efficiently. Your experience in change management ensures that complex product operations initiatives align with company objectives and are executed in a timely manner.

Desirable

Experience with agile methodologies and familiarity with project management tools will be advantageous in this role. A background in software development or product management can also enhance your effectiveness in driving operational excellence.

What you'll do

In this role, you will drive operational excellence by optimizing product development workflows and team rituals, enabling high-impact work across the organization. You will lead the planning and execution of complex product operations initiatives, ensuring alignment with company objectives and timely delivery.

You will identify, implement, and maintain the right tools and automations to streamline workflows, improve visibility, and reduce manual effort. Your analytical skills will be crucial as you analyze reports to gain insights and collaborate with business analysts on improvement initiatives.

You will proactively manage operational risks and dependencies, identifying potential roadblocks and driving resolution across teams. Your role will also involve developing documentation, onboarding resources, and training programs that empower product managers and team leads to work efficiently.

Facilitating clear and consistent communication between product, design, engineering, marketing, and customer success teams will be a key part of your responsibilities. You will advocate for product initiatives, ensuring that all stakeholders are aligned and informed throughout the product development process.

What we offer

At Contentful, we offer a collaborative and innovative work environment where you can make a significant impact on our product operations. You will have the opportunity to work with talented professionals across various disciplines, contributing to the success of our product initiatives.

We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of product operations and driving excellence in our product development processes.