Connecting the world through satellite communications
Telesat Corporation, founded in 1969 and headquartered in Ottawa, Canada, is a leading satellite operator providing critical communications services to over 1,000 customers globally, including major broadcasters and enterprises. Telesat's offerings encompass direct-to-home television, satellite capa...
Employees enjoy competitive salaries, comprehensive health benefits, a generous PTO policy, and opportunities for remote work. Telesat also offers a l...
Telesat fosters a culture of innovation and collaboration, focusing on cutting-edge satellite technology and customer-centric solutions. The company v...
Telesat • Gatineau, Quebec
Telesat is hiring a Senior Technologist for their LEO NOC to manage customer experience and support services for LEO products. This role requires technical and problem resolution skills to implement and integrate services into daily operations.
You have a strong technical background and experience in managing customer support services, particularly in the satellite communications industry. Your problem resolution skills are top-notch, allowing you to effectively address and manage system faults and operational requirements. You understand the complexities of Low Earth Orbit (LEO) satellite networks and are passionate about enhancing customer experiences through innovative solutions.
Experience in satellite communications or related fields is a plus. Familiarity with LEO technology and its operational challenges will help you excel in this role. You are a proactive communicator, able to collaborate with various teams to ensure seamless service integration and customer satisfaction.
As a Senior Technologist in the LEO NOC, you will be responsible for implementing and managing customer experience and support services for LEO products. You will integrate these services into daily operations, ensuring that they meet both internal and external operational requirements. Your role will involve troubleshooting and resolving technical issues that arise, working closely with engineering and operations teams to maintain service reliability and performance.
You will also play a key role in developing processes and protocols that enhance the efficiency of service delivery. By leveraging your technical expertise, you will contribute to the continuous improvement of LEO services, ensuring that they align with customer needs and industry standards. Your insights will help shape the future of Telesat's LEO offerings, making a significant impact on global broadband connectivity.
Telesat provides a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with cutting-edge technology in the satellite communications industry, contributing to projects that have a global impact. We value our employees and offer competitive compensation packages, along with opportunities for professional growth and development. Join us in revolutionizing global broadband connectivity and making a difference in the lives of our customers.
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