
Empowering trust through authentic consumer reviews
Trustpilot, headquartered in København, is a leading consumer review platform that has amassed over 167 million reviews across 714,000+ websites. The company went public in 2021 and has raised $179.2 million in funding, primarily from investors focused on B2B and B2C marketplaces. Trustpilot's servi...
Trustpilot offers a comprehensive benefits package including a train travel scheme, 28 days of holiday (excluding bank holidays), maternity and patern...
Trustpilot fosters a culture centered around trust and transparency, actively combating fake reviews through partnerships like Veriff for identity ver...

Trustpilot • London
Trustpilot is seeking a Senior Product Designer to lead the design efforts for a new Growth squad within their Consumer team. You'll drive strategic discovery and research while collaborating with cross-functional teams. This role requires strong problem-solving and design skills.
You have 5+ years of experience in product design, particularly focused on consumer growth. Your expertise lies in leading design projects from discovery to execution, ensuring that user needs are at the forefront of your work. You possess excellent problem-solving skills and can navigate complex challenges with ease. Collaboration is key for you, and you thrive in cross-functional teams, working closely with UX researchers and other designers to uncover insights that drive product direction. Your hands-on craft is exceptional, and you are comfortable creating high-fidelity prototypes and conducting user testing to validate your designs. You are strategic in your thinking, always considering how design decisions impact overall business goals and user engagement. You are passionate about creating meaningful experiences that resonate with users and drive growth.
Experience with AI-driven design solutions is a plus, as you will be developing strategies to engage new consumer audiences in a rapidly evolving landscape. Familiarity with B2B platforms can also enhance your contributions to the team.
In this role, you will lead strategic discovery and research initiatives to understand consumer needs and identify opportunities for growth. You will develop an end-to-end design vision that aligns with Trustpilot's mission to become the universal symbol of trust. Collaborating with a cross-functional team, you will rapidly test hypotheses and iterate on designs to ensure they meet user expectations. You will be responsible for creating wireframes, prototypes, and high-fidelity designs that effectively communicate your vision. Your role will also involve presenting your designs and rationale to stakeholders, influencing product direction through your insights and expertise. You will play a pivotal role in shaping the product's strategy, ensuring that it resonates with target audiences and drives engagement. As a Senior Individual Contributor, you will take ownership of complex challenges, guiding the team through ambiguity and fostering a culture of collaboration and innovation.
Trustpilot offers a dynamic work environment where you can make a significant impact on the product and the company’s growth. You will have the opportunity to work with a talented team of professionals who are passionate about building a trusted platform for consumers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Trustpilot is committed to supporting your professional development and providing the resources you need to succeed in your role.
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