Senior Product Manager, Automation

Who you are

You have 5+ years of experience in product management, ideally within the fintech or lending space — you understand the nuances of user experience and how to drive product strategy effectively. You are skilled in collaborating with cross-functional teams, including engineering and design, to deliver impactful solutions that enhance customer satisfaction. Your analytical mindset allows you to leverage data to inform decisions and prioritize features that align with business goals. You are passionate about creating seamless user experiences and have a track record of successfully launching products that meet user needs. You thrive in a fast-paced environment and are comfortable managing multiple projects simultaneously, ensuring timely delivery and quality outcomes. You are committed to inclusive and fair hiring practices and understand the importance of diversity in product development.

What you'll do

As the Senior Product Manager for Automation at Upstart, you will lead initiatives aimed at reducing friction in the auto lending process — from borrower verifications to document signing and servicing. You will work closely with engineering teams to design and implement automation solutions that enhance efficiency and improve the overall user experience. Your role will involve defining the product roadmap, prioritizing features based on user feedback and business impact, and collaborating with stakeholders to ensure alignment on goals and objectives. You will conduct user research to identify pain points and opportunities for improvement, using insights to inform product decisions. You will also be responsible for tracking key performance metrics to measure the success of your initiatives and iterating on solutions based on data-driven insights. Your leadership will be crucial in driving the strategic direction of the automation efforts, ultimately contributing to Upstart's mission of providing effortless credit based on true risk.

What we offer

At Upstart, you will be part of a mission-driven company that values innovation and inclusivity. We offer a flexible remote work environment, allowing you to work from anywhere in the United States. You will have the opportunity to make a significant impact on the auto lending experience and help expand access to affordable credit. We provide competitive compensation and benefits, fostering a culture of collaboration and continuous learning. Join us in transforming the lending landscape and making a difference in the lives of borrowers across the country.