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Home›Jobs›Wizeline›Help Desk I
Wizeline

About Wizeline

Accelerating digital transformation for global businesses

🏢 Tech👥 1K-5K📅 Founded 2014📍 San Francisco, California, United States

Key Highlights

  • Headquartered in San Francisco, California
  • Over 1,000 employees worldwide
  • Partners with clients like Google and Mastercard
  • Raised over $100 million in funding

Wizeline is a global technology services company headquartered in San Francisco, California, specializing in software development, product design, and digital transformation. With a team of over 1,000 employees, Wizeline partners with clients like Google, Mastercard, and the BBC to deliver tailored ...

🎁 Benefits

Wizeline offers competitive salaries, equity options, a generous PTO policy, and flexible remote work arrangements. Employees also benefit from a lear...

🌟 Culture

Wizeline fosters a culture of innovation and collaboration, emphasizing an engineering-first approach. The company values diversity and inclusion, enc...

🌐 Website💼 LinkedIn𝕏 TwitterAll 119 jobs →
Wizeline

Help Desk I

Wizeline • Guadalajara, Mexico

Posted 1 month ago🏛️ On-SiteEntry-LevelIt support📍 Guadalajara
Apply Now →

Job Description

We are
Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve

Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:

Key Responsibilities

  • Provide day-to-day IT operational support

  • Provide resolution to the issues raised by the users.

  • Provide maintenance to company owned IT equipment.

  • Document procedures, guidelines, and projects where you are participating.

  • Manage internal IT applications.

  • Communicate and coordinate with IT vendors when required.

  • Provide advice, evidence and guidance during audit engagements.

Nice to Have

  • Basic knowledge of Linux and Windows, mainly iOS.

  • Basic knowledge in Networking.

  • Basic python scripting.

  • Industry related certifications (ITIL, Network+, A+, CCNA, etc.)

What we offer:

  • A High-Impact Environment
  • Commitment to Professional Development
  • Flexible and Collaborative Culture
  • Global Opportunities
  • Vibrant Community
  • Total Rewards

Find out more about our culture here.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Wizeline.

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