Senior Program Manager, AWS Center for Quantum Computing

The AWS Center for Quantum Computing is a multi-disciplinary team of scientists, engineers, and technicians, who are working to develop a universal fault-tolerant quantum computer.

We are looking to hire a Sr. Program Manager. In this role, you will have the opportunity to shape our project management and operational practices at an org level.

You will join an organization that celebrates diversity and inclusion and, while working after ambitious goals, values very much the importance of work-life balance. We value setting aside time and opportunities for personal growth and development, and we are building an environment that celebrates knowledge sharing and mentorship.

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Key job responsibilities
Budgets:
- This role will partner with AWS finance and our internal business development team to validate and produce accurate and timely forecasts and budgets. (reporting)
- This role will support the annual budget planning roll-out. (planning)
Policy & Operational Program Management:
- In collaboration with internal and external stakeholders, our senior program manager will identify and fill gaps in our non-tech operational policies. This will include the compilation, upkeep and dissemination of these polices through employee onboarding, annual training sessions, etc.
- Arrange for, or lead, the training and rollout of new policies and technical tooling launches.
Organizational planning :
- Develop and maintain an internal process for CQC employee onboarding/offboarding.
- Lead workforce planning, which includes translating technical road maps into actionable hiring plans.
- Working with both recruiting and HR, act on behalf of hiring managers, to streamline our recruitment process.
- Drive cross-institute planning for bi-annual talent reviews, and support the development of performance rubrics for organizational review cycles.
- Coordinate space planning (non-lab environments), by working with our facilities and operations teams.
Reporting:
- Collaborate with leaders on executive-facing documentations and reviews as needed (OP1/OP2).
- Lead or facilitate the planning and execution of internal all-hands meetings, and support the planning of technical retreats and events.

Note: Additional scope will be defined after employee ramp-up.- Bachelor's degree
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Proven ability to manage large, cross-functional initiatives with minimal oversight- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 5+ years of experience supporting highly technical organizations or R&D teams.
- Industry standard HR and/or Program Management Certification (PMP. SHRM-SCP, SPHR, etc.).
- Expertise in business narrative writing.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.