Are you interested in being part of a high visibility, strategic team that directly impacts the Amazon Customer experience worldwide? We are looking for motivated self-starters that can work in a fast paced, data-driven environment. The successful candidate will be an analytical problem solver, have an extremely high level of customer focus and a passion for process improvement.
This role requires an individual with excellent analytical abilities and business acumen, with exceptional written and oral communication skills. Sr. Product Manager- Technical role in the Catalog Integrity team is an innovative, results driven professional with solid people skills and a strong continuous improvement background to join the team. They will be tasked with building and enhancing technical product features to improve abuse detection and prevention activities. This role brings together the tools of technology, creating and driving roadmap of initiatives, efficiently prioritize initiatives based on return on investment, and Amazon’s customer-obsessed culture, to drive continuous customer experience improvement. This is a global role that will include interaction with global teams and requiring a strong ability to communicate effectively with various business teams.
Key job responsibilities
Own a product road map and deliver projects to achieve long term vision of the product.
Provide the right metrics to measure abuse, risk and providing meaningful feedback to the technology and business teams.
Review and analyze abuse related data with development of corresponding detection and enforcement treatments.
Develop vision and goals for the new launch programs and guide partner teams toward a common mission.
Guide operations business teams in their ability to develop and execute daily, weekly, and monthly action plan that increase quality and seller experience.
Establish a partnership with senior business leaders to develop and lead the continuous improvement strategy across multiple global sites.
About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
