
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Mountain View, USA
Coupang is hiring a Staff ML Ranking Engineer to enhance product search and discovery quality using advanced algorithms. You'll work with technologies like Python and TensorFlow to improve relevance modeling and ranking. This role requires expertise in machine learning and a strong analytical mindset.
You have 5+ years of experience in machine learning engineering, focusing on search and recommendation systems — you've successfully implemented algorithms that enhance user experience and product relevance. Your deep understanding of Python and machine learning frameworks like TensorFlow and Keras allows you to build and optimize complex models effectively. You are proficient in SQL, enabling you to manage and analyze large datasets to inform your modeling decisions. You thrive in collaborative environments, working closely with cross-functional teams to drive innovation and improve product offerings. You are passionate about leveraging data to solve real-world problems and are always eager to learn about the latest advancements in machine learning. We encourage you to apply even if your experience doesn't match every requirement.
As a Staff ML Ranking Engineer at Coupang, you will leverage advanced algorithms to improve the quality of product search and discovery. You will focus on query understanding, product understanding, user understanding, relevance modeling, candidate retrieval, and final stage ranking. Your role will involve designing and implementing machine learning models that enhance the relevance of search results and improve user engagement. You will collaborate with product managers and engineers to define the requirements for new features and enhancements, ensuring that the machine learning solutions align with business goals. You will also be responsible for monitoring the performance of deployed models, conducting experiments to validate improvements, and iterating on your designs based on user feedback and performance metrics. Your contributions will directly impact the customer experience, helping Coupang maintain its reputation as a leader in the e-commerce industry.
Coupang offers a dynamic work environment where innovation is encouraged, and your contributions are valued. You will have the opportunity to work with cutting-edge technologies and be part of a team that is shaping the future of commerce. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us to make a significant impact in the fast-paced world of e-commerce and help us continue to wow our customers.
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