Fast delivery of food and essentials to your door
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Gopuff • Howard Beach, NY
Gopuff is seeking a Site Manager to lead the Field Operations team in Howard Beach. You'll oversee facility operations and manage a team focused on delivering exceptional customer experiences. This role requires strong leadership and operational skills.
You are an entrepreneurial leader with a proven track record in operations management. You thrive in fast-paced environments and possess the drive and grit to lead a team effectively. Your positivity and enthusiasm for challenges inspire those around you, and you are committed to putting customers first. You have experience in managing teams and understand the importance of operational excellence in achieving business goals.
Experience in logistics or delivery operations is a plus, as is familiarity with managing independent contractor relationships. You are adaptable and can navigate the complexities of a dynamic work environment, ensuring that your team remains focused and motivated.
As a Site Manager at Gopuff, you will lead a local team of Shift Leaders and Field Operations Associates, overseeing the daily operations of the facility. Your role will involve ensuring that all processes run smoothly and efficiently, with a strong emphasis on delivering a perfect experience for customers. You will be responsible for training and developing your team, fostering a culture of collaboration and accountability.
You will also manage a team of independent Driver Partners, ensuring that they are well-supported and equipped to meet customer demands. Your leadership will be crucial in driving performance and achieving operational targets. You will regularly assess team performance and implement strategies for improvement, ensuring that your site meets the high standards expected by Gopuff.
In this role, you will be the face of Gopuff in the community, representing the company’s values and commitment to customer satisfaction. You will work closely with other departments to align operational goals with broader company objectives, contributing to the overall success of the organization.
Gopuff offers a competitive salary and benefits package, along with opportunities for professional growth and development. You will be part of a dynamic team that values innovation and customer service. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate to contribute to our mission.
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