Degree Success Manager

Who you are

You have a strong background in customer success or program management, ideally within the education sector. You understand the importance of building relationships with partners and have experience in driving engagement and satisfaction. You thrive in a collaborative environment and are skilled at working cross-functionally with marketing, product, and operations teams to achieve common goals. You are data-driven and can analyze metrics to inform your strategies and decisions. You are passionate about education and believe in the transformative power of learning. You are adaptable and can navigate the challenges of a fast-paced, evolving landscape.

Desirable

Experience in online education or with degree programs is a plus. Familiarity with data analysis tools and techniques will help you excel in this role. A background in marketing or sales can also be beneficial as you work to meet recruitment goals. You are comfortable with technology and can quickly learn new tools and platforms that support your work.

What you'll do

As a Degree Success Manager at Coursera, you will play a crucial role in launching and scaling online degree programs in partnership with leading universities. You will work closely with university partners to understand their needs and help them achieve their recruitment and revenue goals. You will collaborate with marketing teams to develop strategies that drive student enrollment and engagement. You will analyze data to track the success of programs and identify areas for improvement. You will facilitate communication between various teams, ensuring that everyone is aligned and working towards the same objectives. You will also contribute to the development of tools and resources that enhance the online learning experience for students.

What we offer

Coursera offers a flexible work environment, allowing you to choose how and where you work best. You will be part of a globally distributed team that values innovation and collaboration. We provide opportunities for professional growth and development, encouraging you to expand your skills and career horizons. You will have the chance to make a significant impact on the future of education, helping millions of learners access high-quality online degree programs. Our culture is inclusive and supportive, and we are committed to building a welcoming workplace for all employees.