Senior Software Engineer, Agent Experience (US)

Who you are

You have 5+ years of experience in full-stack software engineering, with a proven track record of delivering high-quality software solutions. Your expertise spans both frontend and backend technologies, allowing you to build seamless user experiences while ensuring robust server-side functionality. You are comfortable working with cloud platforms and have experience in DevOps practices, enabling you to manage deployments and infrastructure effectively.

You possess strong skills in JavaScript and frameworks like React, which you have used to create dynamic and responsive web applications. Your familiarity with backend technologies, such as Node.js, allows you to develop APIs and integrate with various services. You understand the importance of performance optimization and have experience tuning applications to ensure they run smoothly at scale.

You are a proactive problem solver who enjoys tackling complex challenges and finding innovative solutions. You thrive in collaborative environments and are eager to share your knowledge with team members, helping to foster a culture of learning and growth. You are also comfortable working in a remote setting, demonstrating excellent communication skills and the ability to manage your time effectively.

Desirable

Experience with cloud services like AWS is a plus, as is familiarity with containerization technologies such as Docker. Knowledge of CI/CD practices and tools will help you streamline development processes and improve deployment efficiency. If you have worked in a startup environment before, you will appreciate the fast-paced nature of this role and the opportunity to make a significant impact on the company's success.

What you'll do

In this role, you will be responsible for delivering critical features and improvements for Scrunch's Agent Experience team. You will work on both frontend and backend components, ensuring that the applications you build are user-friendly and performant. Your responsibilities will include designing and implementing new features, optimizing existing functionality, and collaborating with cross-functional teams to gather requirements and feedback.

You will take ownership of the entire development process, from initial concept through to deployment. This includes configuring and integrating with cloud services, managing application load balancers, and ensuring that the infrastructure is scalable and reliable. You will also be involved in tuning the user interface to provide an exceptional experience for our customers.

As a senior engineer, you will mentor junior team members, sharing your expertise and helping them grow in their roles. You will participate in code reviews, providing constructive feedback and ensuring that best practices are followed. Your contributions will directly impact the success of our platform, as you help shape the tools that our customers rely on to succeed in an AI-first future.

What we offer

Scrunch AI offers a competitive salary and benefits package, along with the opportunity to work in a dynamic and innovative environment. You will be part of a mission-driven team that is dedicated to transforming the marketing landscape through AI technology. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective and skills could be a great fit for our team.

We value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and empowered to contribute. Join us in shaping the future of marketing and technology, and be part of a company that is making a real difference in the industry.