Senior Solutions Engineer, SLED

Who you are

You have a strong technical background and experience in a customer-facing role — you've successfully navigated complex sales cycles and provided technical leadership to clients. Your ability to communicate technical concepts clearly and effectively is one of your key strengths. You are committed to continuous learning and development, and you thrive in a collaborative environment where diverse perspectives are valued. You understand the importance of building relationships and trust with clients, and you are passionate about helping them achieve their goals through technology.

Desirable

Experience with Cloudflare products or similar technologies is a plus — you have a keen interest in the latest trends in internet security and performance optimization. You are adaptable and can quickly learn new tools and technologies as needed. A background in networking or cybersecurity would be beneficial, as it will help you better understand the challenges faced by your clients.

What you'll do

As a Senior Solutions Engineer at Cloudflare, you will be the technical lynchpin throughout the sales cycle — you will engage with clients to understand their needs and provide tailored solutions that leverage Cloudflare's extensive product offerings. You will collaborate closely with the sales team to identify opportunities and develop strategies that align with client objectives. Your role will involve conducting technical presentations and demonstrations, showcasing the value of Cloudflare's solutions to potential customers. You will also provide ongoing support to clients post-sale, ensuring they have the resources and knowledge needed to maximize their use of Cloudflare's services.

You will work with cross-functional teams to gather feedback and insights that will help shape product development and improve customer experience. Your expertise will be crucial in identifying and addressing any technical challenges that arise during the implementation of Cloudflare's solutions. You will also contribute to the development of technical documentation and training materials to support both clients and internal teams.

What we offer

Cloudflare offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a diverse team of professionals who are passionate about building a better Internet. We provide competitive compensation and benefits, including flexible work arrangements to support your work-life balance. At Cloudflare, we believe in investing in our employees' growth and development, offering various training and professional development opportunities to help you advance your career. Join us in our mission to protect and accelerate the Internet for everyone.