CX Software Engineer, GTM Platforms

Who you are

You have over 5 years of professional software engineering experience, with a strong background in developing full stack applications that support Sales, Marketing, and Customer Experience initiatives. Your expertise includes designing, building, and maintaining scalable, secure, and high-performing systems and integrations. You are familiar with AI-driven tools and data workflows that enhance automation, personalization, and operational efficiency. You thrive in collaborative environments, working closely with business stakeholders and technical teams, including Data Engineering and Product Engineering. You have a solid understanding of microservices architecture, RESTful APIs, and event-driven systems, and you are comfortable guiding junior or intern developers while contributing to a culture of technical excellence.

Desirable

You have exposure to Go-to-Market (GTM) platforms and related business processes, such as Content Management Systems like AEM, Salesforce, and Marketo. Your experience with these platforms will help you contribute effectively to the architectural decisions and long-term technical strategy for GTM platforms.

What you'll do

In this role, you will play a key part in delivering best-in-class customer and support solutions that enhance and empower the user journey. You will collaborate closely with cross-functional stakeholders to design, implement, and iterate on scalable technical solutions that drive meaningful business impact. You will have the opportunity to work on high-impact projects and contribute to strategic initiatives, ensuring that Dropbox’s GTM systems are robust, adaptable, and aligned with broader company goals. You will take ownership of key projects and have opportunities to expand your skills in a collaborative and fast-paced environment. Your responsibilities will include developing full stack applications that support various initiatives, contributing to the design and maintenance of systems, and guiding junior developers.

What we offer

At Dropbox, you will be supported and empowered to grow while contributing to impactful initiatives across the GTM Engineering team. You will work in an environment that values collaboration and innovation, with opportunities to enhance your skills and advance your career. The compensation for this role varies based on location, with a range of $151,500 to $204,900 for US Zone 2, and $134,600 to $182,200 for US Zone 3. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.