Empowering financial access for all
Pathward, headquartered in Sioux Falls, South Dakota, is a financial technology company focused on enhancing financial inclusion. With a national bank charter, Pathward offers a range of financial products and services, including payment processing and banking solutions, to underserved markets. The ...
Pathward offers competitive salaries, equity options, generous PTO, and a remote work policy that supports work/life balance. Employees also benefit f...
Pathward fosters a culture of inclusivity and innovation, emphasizing collaboration with diverse partners to disrupt traditional banking. The company ...
Pathward • Sioux Falls, SD, USA
Pathward is hiring an IT Support professional to deliver technology services and support to the organization. You'll work closely with stakeholders to enhance product performance and operational support. This role requires a collaborative mindset and a commitment to service excellence.
You have experience in IT support and are dedicated to providing excellent service to your team and stakeholders. You understand the importance of technology in enhancing operational efficiency and are eager to recommend improvements based on your insights. You thrive in a collaborative environment and are committed to fostering a culture of inclusivity and innovation. You are adaptable and can work effectively in a hybrid remote-office setting, balancing onsite responsibilities with remote collaboration. You value the diverse perspectives of your colleagues and are motivated by a mission to create financial inclusion for all.
In this role, you will be responsible for supporting Pathward's technologies and ensuring that an appropriate level of service is delivered to the organization. You will work closely with various stakeholders to gather information and data that will help develop a consistent view of product performance and quality. Your role will involve troubleshooting technical issues, providing solutions, and recommending improvements to enhance the overall user experience. You will also participate in team meetings to discuss ongoing projects and contribute to the continuous improvement of technology services. Your insights will be valuable in shaping the operational support strategies that align with Pathward's mission of financial empowerment.
Pathward offers a supportive work environment that values innovation and collaboration. You will have the opportunity to work in a hybrid model, allowing you to balance onsite and remote work effectively. The company is committed to your professional growth and development, providing resources and support to help you succeed in your role. You will be part of a team that celebrates diversity and embraces the unique perspectives of its members, fostering a culture of inclusivity and respect. Pathward is dedicated to creating financial inclusion for all, and your contributions will play a vital role in achieving this mission.
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