Transparent financing for modern consumers
Affirm, headquartered in Chinatown, San Francisco, CA, is a leading fintech company specializing in point-of-sale installment loans. With over 21 million consumers and 337,000+ merchants including Shopify, KAYAK, and Walmart, Affirm offers flexible payback options ranging from 3 to 36 months. The co...
Affirm offers a remote-first workforce policy, allowing employees to work from anywhere in their home country. Benefits include 18 weeks of paid paren...
Affirm's culture is centered around transparency and consumer empowerment, with a focus on delivering honest financial products. The company actively ...
Affirm • Remote Canada
Affirm is seeking a Senior Operations Risk Manager to design a robust risk management framework. You'll collaborate with cross-functional teams to identify operational risks and enhance customer experience. This role requires strong analytical skills and strategic thinking.
You have a strategic mindset and are analytically driven, with a strong background in risk management. You thrive in ambiguity and can connect the dots between signals and systemic risk, advocating for customer experience through operational excellence. Your experience includes designing risk frameworks and collaborating with cross-functional teams, including Product, Engineering, Legal, and Compliance. You are skilled at translating complex risk signals into clear, data-backed narratives that influence prioritization across teams. You have a passion for building structured feedback loops that synthesize data from various sources to identify systemic risks and areas for improvement.
Experience in the financial technology sector or a similar industry is a plus. Familiarity with data analytics tools and risk modeling techniques will enhance your ability to succeed in this role. You are comfortable working with senior stakeholders and have a proven track record of embedding risk mitigation into roadmap planning.
In this role, you will design and own the servicing risk program, developing frameworks for risk identification, measurement, and reporting. You will build structured feedback loops that synthesize data from incidents, issues, audits, and servicing outcomes to identify systemic risks and areas for improvement. Your responsibilities will include translating risk signals into clear narratives that influence prioritization across Product, Engineering, and Operations. You will develop risk models, dashboards, and reporting infrastructure to track exposure, trends, and mitigation progress over time. You will work closely with cross-functional teams to ensure that risk management is integrated into the overall strategy and operations of the company.
Affirm offers a collaborative work environment where you can make a significant impact on the company's risk management strategy. You will have the opportunity to work with talented professionals across various departments, contributing to a culture of operational excellence. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in reinventing credit to make it more honest and friendly for consumers.
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