Customer Service Delivery Driver

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of customer satisfaction and are eager to contribute to a positive car-buying experience. You possess a valid driver's license and are at least 21 years of age, ensuring you meet the necessary requirements for this role. Your ability to read, write, speak, and understand English is essential for effective communication with customers and team members. You are flexible and available to work various shifts, including weekends, demonstrating your commitment to the team's success.

Desirable

Experience in the automotive industry or a similar customer service role would be a plus, as it would enhance your ability to connect with customers and understand their needs. A friendly demeanor and a proactive approach to problem-solving will help you thrive in this position. You are open to learning and adapting to new challenges, which is crucial in a fast-paced environment like Carvana.

What you'll do

As a Customer Service Delivery Driver at Carvana, you will be responsible for delivering vehicles to customers, ensuring they receive their cars in excellent condition and with a smile. You will engage with customers during the delivery process, answering any questions they may have and providing a seamless experience. Your role will also involve interacting with the local community, representing Carvana positively and helping to build relationships that enhance our brand reputation.

You will be required to maintain a flexible schedule, working shifts that may vary from 7am to 9pm, including weekends. This flexibility is essential to meet customer needs and ensure timely deliveries. You will also participate in training programs that focus on customer service excellence and operational efficiency, helping you grow within the company.

What we offer

Carvana offers a competitive starting hourly rate of $18/hr, with opportunities for growth based on performance. You can expect to see your pay increase as you progress through our performance-based Careers Not Jobs program, which provides merit opportunities annually. We value our team members and strive to create an environment where you can thrive and advance your career.

In addition to competitive pay, you will enjoy a supportive work culture that emphasizes teamwork and community engagement. We believe in reintroducing happiness into the car-buying process, and as a Customer Service Delivery Driver, you will play a vital role in making that happen. Join us at Carvana and be part of a team that is transforming the automotive retail experience.