Post Listing Account Manager

Who you are

You have a strong background in account management, ideally within the technology or finance sectors — you understand the nuances of client relationships and how to foster long-term partnerships. Your communication skills are top-notch, allowing you to convey complex information clearly and effectively to clients and stakeholders alike. You are adaptable and can thrive in a fast-paced environment, demonstrating a keen ability to manage multiple accounts simultaneously while maintaining a high level of service. You are passionate about the cryptocurrency space and have a solid understanding of blockchain technology and its applications in finance. You are proactive in identifying opportunities for account growth and are skilled at leveraging data to inform your strategies. You are a team player who collaborates effectively with cross-functional teams to ensure client satisfaction and success.

What you'll do

In this role, you will be responsible for managing a portfolio of client accounts, ensuring that their needs are met and that they are satisfied with the services provided by Binance. You will act as the primary point of contact for clients, addressing any inquiries or concerns they may have. You will work closely with internal teams to coordinate the delivery of services and ensure that clients receive timely updates on their accounts. You will analyze client data to identify trends and opportunities for growth, developing strategies to enhance user engagement and retention. You will also be involved in onboarding new clients, guiding them through the initial setup process and ensuring they have the resources they need to succeed. Your role will require you to stay informed about industry trends and developments in the cryptocurrency space, allowing you to provide valuable insights to your clients. You will participate in regular meetings with clients to review account performance and discuss future opportunities for collaboration.

What we offer

At Binance, you will be part of a leading global blockchain ecosystem, working alongside a diverse team of professionals who are passionate about advancing the freedom of money. We offer a dynamic work environment where innovation is encouraged, and your contributions will have a direct impact on the success of our clients and the company. You will have access to ongoing training and development opportunities to enhance your skills and advance your career. We believe in fostering a culture of collaboration and support, where every team member is valued and empowered to make a difference. Join us in building an inclusive financial ecosystem that improves financial access for people around the world.