Within Amazon, the Selling Partner Risk team launches products and services that detect and prevent abuse on our store before it impacts a customer. We work with business partners across the organization to find and close gaps that lead to abuse and create and enforce selling policies that help ensure we have a fair marketplace. Our product and program managers work hand in hand with our engineering and science partners to develop and implement innovative solutions that help sellers become successful and stop bad actors at scale, globally.
We are seeking a candidate who loves solving complex problems, is passionate about stopping bad actors and protecting customers. They should have strong analytical skills and be comfortable collaborating with ML scientists to analyze model performance and results. The ideal candidate will regularly conduct deep-dive analyses to understand ML model behavior, validate the effectiveness of risk signals, and propose data-driven enhancements to our detection systems. They should have a proven track record of being able to successfully identify a solution, prepare a plan and execute it with good results.
Key job responsibilities
We are seeking a Business Analyst to drive analysis and insights that support meaningful business decisions. As a Business Analyst, you will work closely with ML scientists to analyze data, investigate model performance, and help solve real-world problems in identifying suspicious behavior. You'll collaborate daily with our science team to validate detection effectiveness and identify opportunities for model improvements. We are focused on your success and want to build future leaders within Amazon.
A key component of the role is partnering with our scientists to investigate specific seller cases, analyze risk patterns, and evaluate new signals that could enhance our detection capabilities. You will dive deep into data to understand model behavior, validate hypotheses, and provide analytical insights that inform model development and refinement. Working alongside scientists, risk managers and program managers, you'll help identify gaps in our detection systems and propose data-driven solutions.
You will enable effective decision making by conducting thorough analyses of complex cases and presenting findings in a clear, actionable format. This includes retrieving and analyzing data from multiple sources to validate model performance and investigate edge cases. Your insights will directly contribute to improving how we protect our marketplace and customers.- 4+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience with Excel
- Bachelor's degree or equivalent
- Proven experience writing scripts using SQL, Python extracting and analyzing the data to provide precise reports to stakeholders.
- Demonstrated ability to consistently maintain a high level of integrity and discretion to handle confidential information.
- Proven superb customer service to the leadership team and other key stakeholders
- Demonstrated written and verbal communication skills.
- Proven ability to present complex information in a clear and concise manner to executives.- Experience working in risk, fraud, or ML organizations.
- Ability to create detailed business analysis, outlining problems, opportunities and solutions for a business stakeholders.
- Familiar with defining configuration specifications and business analysis requirements
- Experience working in risk, fraud or compliance organizations.
- Advance SQL and Python proficiency -ability to manipulate a massive amount of data, creating dashboards/on demand reports
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
