
Revolutionizing lending with AI-driven insights
Upstart is an AI lending marketplace headquartered in South San Mateo, California, connecting millions of consumers with over 100 banks and credit unions. The company has raised $135.7 million in Series D funding and facilitates billions in loan originations by using advanced AI models to assess cre...
Upstart offers comprehensive health plans, a 401k plan, generous vacation policy, flexible time off, parental leave, and family forming benefits throu...
Upstart fosters a culture focused on leveraging technology to democratize access to credit. With a strong emphasis on AI-driven solutions, the company...

Upstart • United States | Remote
Upstart is seeking a Senior Product Designer for their Capital Marketplace team to create customer-centered experiences. You'll leverage design and research to enhance the lending process. This role requires strong skills in Figma and a passion for inclusive design.
You have 5+ years of experience in product design, particularly in creating user-centered solutions that enhance customer experiences. Your portfolio showcases a range of projects that demonstrate your ability to blend creativity with functionality, ensuring that user needs are met effectively. You are proficient in Figma and have a strong understanding of design principles, usability, and accessibility standards. You thrive in collaborative environments, working closely with cross-functional teams to bring ideas to life and improve product offerings. You are data-informed in your design approach, utilizing user research and analytics to guide your decisions and validate your designs. You are passionate about creating inclusive and fair experiences, understanding the importance of accessibility in design. You are open to feedback and continuously seek to improve your skills and knowledge in the field.
Experience in the financial technology sector or with lending products is a plus, as it gives you a deeper understanding of the challenges and opportunities in this space. Familiarity with user research methodologies and A/B testing will enhance your ability to create effective design solutions. A background in working with B2B and B2C products will also be beneficial, as you will be addressing diverse user needs across different segments.
As a Senior Product Designer at Upstart, you will be responsible for leading design initiatives within the Capital Marketplace team. You will collaborate with product managers, engineers, and other stakeholders to define and implement design strategies that enhance the user experience. Your role will involve conducting user research to gather insights that inform your design decisions, ensuring that the products you design meet the needs of borrowers and partners alike. You will create wireframes, prototypes, and high-fidelity designs that effectively communicate your ideas and solutions. You will also participate in design reviews and provide constructive feedback to your peers, fostering a culture of collaboration and continuous improvement within the team. Your work will directly impact the way users interact with Upstart's lending platform, helping to create a seamless and engaging experience.
Upstart offers a flexible remote work environment, allowing you to work from anywhere in the United States. You will be part of a mission-driven company that is committed to expanding access to affordable credit through innovative technology. We provide competitive compensation and benefits, including opportunities for professional development and growth within the organization. You will join a diverse team that values inclusivity and strives to create a positive impact in the financial services industry. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives to drive innovation.
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