Senior Social Media Manager

Who you are

You have a strong background in social media management, particularly in a B2B context, and understand how to infuse personality and humanity into your content. With a knack for storytelling, you create compelling narratives that resonate with audiences and drive engagement. You are comfortable with short-form video content and know how to leverage it effectively across various platforms. Your writing is clear, creative, and confident, and you are not afraid to test bold new ideas to see what works best for your audience. You believe that B2B marketing can be engaging and fun, and you are excited to rewrite the rules of social media in this space.

What you'll do

In this role, you will be critical to Twilio's social media strategy, focusing on creating content that builds community and increases brand awareness. You will collaborate with cross-functional teams to develop and execute social media campaigns that align with Twilio's overall marketing goals. Your responsibilities will include crafting original content, managing social media channels, and analyzing performance metrics to refine strategies. You will also engage with the community, responding to comments and messages to foster a sense of connection. As you test new ideas and formats, you will share insights and best practices with the team to continuously improve Twilio's social media presence.

What we offer

Twilio offers a remote-first work environment, allowing you to work from anywhere in the United States. You will be part of a vibrant team that values diversity and inclusion, and you will have the opportunity to make a significant impact on Twilio's brand and community engagement. The company is committed to your professional growth and development, providing resources and support to help you succeed in your role. Join Twilio and be part of a mission-driven organization that is shaping the future of communications.