Business Operations Analyst (Spanish Fluent)

Who you are

You have a strong background in business operations, ideally with experience in the finance sector. Your fluency in Spanish allows you to communicate effectively with diverse teams and clients. You possess a process-oriented mindset, enabling you to define and implement standard operating procedures that enhance operational efficiency. Your technical curiosity drives you to troubleshoot effectively and deliver exceptional service to clients. You understand market finance concepts and can support risk analytics, ensuring that workflows are executed flawlessly. You thrive in a collaborative environment, working closely with cross-functional teams to uphold and enhance service delivery. Your proactive approach to monitoring and incident management ensures that you exceed service level agreements consistently.

What you'll do

As a Business Operations Analyst at Numerix, you will play a crucial role in delivering operational excellence. You will define, design, and implement standard operating procedures that streamline processes and improve service delivery. Collaborating with System Operations and Implementation teams, you will ensure that our solutions meet the needs of our clients. Your expertise in finance will be essential as you support risk analytics and monitor workflows. You will be responsible for incident management, ensuring that any issues are resolved promptly and effectively. Your data-driven approach will help you analyze performance metrics and identify areas for improvement. You will also engage with clients to gather feedback and ensure their needs are met, contributing to a culture of continuous improvement within the organization. Your role will require you to stay updated on industry trends and best practices, allowing you to bring innovative solutions to the team.

What we offer

Numerix offers a dynamic work environment where you can grow your career in business operations. You will have the opportunity to work with a talented team that values collaboration and innovation. We provide a hybrid work model, allowing you to balance remote work with in-office collaboration. Our commitment to professional development means you will have access to training and resources to enhance your skills. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in transforming the financial technology landscape and making a meaningful impact in the industry.