Transforming business communications with AI technology
Dialpad is an AI-powered cloud communications platform headquartered in San Ramon, CA, that transforms how businesses communicate. With over 1,000 employees and $450 million in funding, Dialpad serves notable clients like Asana, Stripe, TED, and Uber. The platform offers seamless integration with to...
Dialpad provides company stock options, a continued education stipend, and stipends for cell phone, home internet, and gym memberships. Employees enjo...
Dialpad fosters a culture focused on innovation and AI-driven solutions, encouraging a remote-friendly environment that supports collaboration across ...
Dialpad is seeking a Growth Manager to lead acquisition, activation, and retention strategies for self-service customers. You'll collaborate with cross-functional teams to drive user engagement and business impact. This role requires strong ambition and a collaborative mindset.
You have a strong background in growth strategies, ideally with experience in customer acquisition, activation, and retention. You thrive in collaborative environments and are comfortable working cross-functionally with teams in marketing, product, data, design, and finance. Your ambition drives you to exceed expectations and achieve significant results. You possess traits such as curiosity, optimism, persistence, and empathy, which are fundamental to your success in this role. You understand the importance of leveraging data-driven insights to inform your strategies and decisions. You are adaptable and open to learning, always seeking to refine your skills and approach.
Experience in a technology-driven environment or with AI-powered platforms would be a plus. Familiarity with analytics tools and methodologies can enhance your effectiveness in this role. A background in customer success or product management can also be beneficial, as it allows you to understand user needs and behaviors better.
As a Growth Manager at Dialpad, you will own the growth initiatives for self-service customers across our suite of products. You will develop and implement strategies that drive user acquisition, activation, and retention, ensuring that our customers derive maximum value from our platform. You will collaborate closely with marketing to design campaigns that resonate with our target audience and drive engagement. Working with product teams, you will help shape features that enhance user experience and satisfaction. You will analyze data to identify trends and insights that inform your growth strategies, allowing you to make data-driven decisions that impact the business positively. You will also work with finance to ensure that growth initiatives align with our overall business objectives and financial goals. Your role will require you to be proactive in testing and scaling initiatives, continuously iterating based on feedback and results. You will act as a bridge between various teams, ensuring that everyone is aligned and working towards common goals.
At Dialpad, we foster a culture of collaboration and innovation. You will be part of a team that values every conversation and strives to elevate customer interactions through our AI-powered platform. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will have the chance to work with a diverse group of talented individuals who are passionate about transforming customer communications. We encourage you to apply even if your experience doesn't match every requirement, as we value ambition and the right mindset just as much as experience.
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