Operations Specialist (They/She/He)

Who you are

You have a strong background in operations management, ideally with experience in fast-paced environments where you have successfully led teams to improve efficiency and performance. You are comfortable navigating ambiguity and thrive in situations that require quick decision-making based on data insights. Your analytical skills allow you to translate complex datasets into actionable strategies that drive operational success. You value inclusivity and bring your authentic self to work, fostering a collaborative environment where everyone feels heard. You are motivated by the impact of your work and are eager to contribute to a mission that connects millions of users with essential services.

Desirable

Experience in international operations or working with diverse teams across multiple countries is a plus. Familiarity with data analysis tools and methodologies will enhance your ability to make informed decisions. A passion for technology and innovation in service delivery will help you align with Glovo's mission of revolutionizing everyday needs.

What you'll do

As an Operations Manager at Glovo, you will lead the operational performance of some of our most complex markets, ensuring scalability and efficiency in our processes. You will work closely with cross-functional teams to identify areas for improvement and implement strategies that enhance our service delivery. Your role will involve analyzing operational data to derive insights that inform decision-making and drive performance improvements. You will be responsible for setting operational goals and KPIs, monitoring progress, and adjusting strategies as necessary to meet targets. Collaboration with local teams will be essential as you work to align operational practices with Glovo's overall mission and values. You will also play a key role in fostering a culture of continuous improvement, encouraging team members to share ideas and contribute to operational excellence.

What we offer

At Glovo, we offer a unique culture that values talent and encourages personal and professional growth. You will have the opportunity to work in a dynamic environment where your contributions directly impact millions of users. We provide a supportive atmosphere that promotes inclusivity and collaboration, ensuring that everyone feels valued and heard. Our commitment to career development means you will have access to resources and opportunities to advance your skills and career within the company. Join us in our mission to build the largest marketplace in your city and make a meaningful impact on everyday lives.