Connecting food lovers with local restaurants
DoorDash is a leading local food delivery platform headquartered in San Francisco, CA, connecting food lovers with over 450,000 restaurants across the U.S. and Canada. Since its IPO in 2020, which was one of the largest of the year, DoorDash has raised $2.5 billion in funding and now employs over 1,...
DoorDash offers unlimited paid time off, flexible work-from-home opportunities, comprehensive health insurance, a work-from-home stipend, and company ...
DoorDash fosters a competitive culture focused on innovation and transparency, particularly in its fee structures for restaurants. The company emphasi...
DoorDash USA • New York, NY; San Francisco, CA; Chicago, IL; United States - Remote
DoorDash is hiring an Associate Manager for Strategy & Operations to reduce fraud costs and develop consumer incentives. You'll leverage data-driven strategies and collaborate with cross-functional teams. This role requires 4+ years of experience in management consulting or strategy.
You are a data-driven, truth seeker with 4+ years of experience in management consulting, strategy, or business operations. You have a strong analytical mindset and can combine business context with data to implement customized solutions. You thrive in collaborative environments, bringing others along in their thinking and creating leverage through teamwork. You understand the importance of balancing user experience with fraud prevention, and you are excited to define and implement strategies that drive business impact.
You have experience in managing projects and influencing stakeholders across various teams. Your ability to engage with product, engineering, and analytics teams allows you to establish goals and execute against them effectively. You are comfortable with experimentation and data-driven decision-making, using insights to run tests that reduce fraud while accelerating growth. You are passionate about creating a safe and enjoyable experience for all users on the DoorDash platform.
Experience in the food delivery or e-commerce industry is a plus. Familiarity with fraud prevention strategies and consumer incentives will help you excel in this role. You are adaptable and open to learning new methodologies and tools that can enhance your effectiveness in managing fraud-related challenges.
As the Associate Manager in Strategy & Operations, you will be responsible for reducing the cost of fraud on the DoorDash platform. You will create and implement strategies aimed at protecting our users while enhancing their experience. This includes developing consumer incentives that prevent fraud and collaborating with various teams to launch new initiatives across the platform.
You will analyze data to identify trends and areas for improvement, using your findings to inform strategic decisions. Your role will involve running experiments to test different approaches to fraud prevention, measuring their effectiveness, and iterating based on results. You will work closely with product and engineering teams to ensure that your strategies align with overall business goals and user needs.
You will also engage with stakeholders across the company to communicate your strategies and gather feedback. Your ability to influence and collaborate will be key to driving successful outcomes. You will be expected to report on the impact of your initiatives, showcasing how they contribute to the overall success of DoorDash.
At DoorDash, we value our employees and offer a competitive salary along with comprehensive benefits. You will have the opportunity to work in a dynamic environment where your contributions directly impact the business. We encourage a culture of collaboration and innovation, and we support your professional growth through various development programs. Join us in our mission to provide the best experience for our users while keeping our platform safe from fraud.
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