Global payroll made easy for remote teams
Deel is a leading payroll platform that simplifies global hiring for remote teams by automating onboarding, compliance, and payments. Headquartered in San Francisco, CA, Deel has raised $979.8 million in funding and achieved a valuation of over $10 billion, just a year after reaching unicorn status....
Deel offers competitive salaries, equity options, unlimited PTO, and a remote-first work policy. Employees also benefit from a learning budget and com...
Deel embraces a remote-first culture that prioritizes flexibility and inclusivity. The company values innovation and is committed to simplifying the c...
Deel • LATAM
Deel is seeking an Associate Customer Success Manager to support global teams with their payroll and HR needs. This role involves engaging with customers to ensure satisfaction and success with the platform. No specific skills are mentioned.
You are an enthusiastic individual eager to support customers in navigating the complexities of payroll and HR solutions. You possess strong communication skills and a desire to help others succeed. You thrive in a collaborative environment and are excited about the opportunity to contribute to a fast-growing SaaS company. You understand the importance of customer satisfaction and are committed to ensuring that clients have a positive experience with the platform.
Experience in customer service or support roles is a plus, but not required. Familiarity with HR or payroll systems can be beneficial. A proactive attitude and willingness to learn will help you excel in this position.
As an Associate Customer Success Manager at Deel, you will engage with customers to understand their needs and challenges. You will provide guidance on using the platform effectively, ensuring that clients can leverage all features to their advantage. You will assist in onboarding new customers, helping them to set up their accounts and navigate the system. Your role will involve regular check-ins with clients to assess their satisfaction and address any concerns they may have. You will collaborate with other teams to relay customer feedback and contribute to product improvements. Your goal is to foster strong relationships with clients, ensuring they feel supported and valued throughout their journey with Deel.
Deel offers a dynamic work environment where you can grow your skills and advance your career. You will be part of a diverse team that values innovation and collaboration. The company provides opportunities for professional development and encourages employees to take initiative in their roles. You will have access to resources and tools that will help you succeed in your position and contribute to the overall success of the company. Join Deel and be part of a mission to unlock global opportunities for businesses and individuals alike.
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