Empowering organizations with AI-driven analytics
Dataiku, headquartered in New York City, is a leading AI platform that empowers organizations to harness their data for analytics and AI model creation. With over 1,000 employees and $847.6 million in funding, Dataiku serves major clients like Unilever, GE, and Comcast. The company launched its Data...
Dataiku offers a flexible hybrid work policy, allowing employees to work from the office 1-5 days a week, alongside a work-from-anywhere policy for up...
Dataiku fosters a culture centered around continuous innovation and community support. The company emphasizes collaboration between data experts and e...
Dataiku • Japan, Tokyo
Dataiku is seeking a Technical Account Manager to support strategic clients in Japan. You'll leverage your technical expertise to guide clients on the Dataiku platform and ensure successful integration. This role requires strong interpersonal skills and experience in technical account management.
You have a strong background in technical account management, ideally with experience in AI or data platforms. Your ability to communicate complex technical concepts clearly makes you an effective advisor to clients. You thrive in collaborative environments, working closely with both clients and internal teams to drive success. You are adept at managing client relationships and can navigate challenging situations with ease. Your technical expertise allows you to provide hands-on support and guidance across various aspects of platform usage and deployment. You are proactive in identifying client needs and developing engagement plans that align with their goals.
Experience with Dataiku or similar AI platforms is a plus. Familiarity with ML-Ops practices and cloud technologies will enhance your ability to support clients effectively. A background in data management and security practices will also be beneficial in this role.
As a Technical Account Manager at Dataiku, you will act as the primary technical advisor for a select portfolio of strategic clients. You will collaborate with clients to identify their short and long-term priorities, developing engagement plans that ensure they maximize the value of the Dataiku platform. Your role will involve providing guidance on platform architecture, deployment, and best practices for usage. You will assist clients in integrating the Dataiku product into their existing systems, troubleshooting technical issues as they arise. You will also monitor platform operations and upgrades, ensuring that clients are informed and prepared for any changes. Your ability to communicate effectively with both technical and non-technical stakeholders will be crucial in fostering strong client relationships.
At Dataiku, we offer a collaborative and innovative work environment where you can grow your skills and make a significant impact. You will have the opportunity to work with cutting-edge AI technologies and help clients unlock the full potential of their data. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Our team is dedicated to supporting your professional development and providing the resources you need to succeed in your role.
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