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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
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Amazon • Kansas City, Missouri, USA
Amazon is hiring an Operations Manager to lead and develop a team focused on safety, quality, and performance. You'll drive improvements in productivity and efficiency while ensuring customer orders are delivered on time. This role requires strong leadership and analytical skills.
You have a proven track record in operations management, ideally with experience in a fast-paced environment where you have successfully led teams to achieve high performance. Your leadership style is motivational and supportive, enabling you to engage both salaried and hourly employees effectively. You understand the importance of safety and quality in operations and are committed to maintaining these standards. You are data-driven and possess strong analytical problem-solving skills, allowing you to make informed decisions that enhance productivity and efficiency. You thrive in collaborative settings and can work closely with other leaders to ensure operational goals are met. You are adaptable and can navigate the complexities of a large-scale operations network.
In this role, you will lead a team of operations associates, providing mentorship and support to help them succeed in their roles. You will be responsible for managing safety, quality, and productivity metrics, ensuring that your team meets customer delivery promises. You will collaborate with other leaders to build and execute productivity plans, conducting regular forecast reviews to determine staffing and productivity requirements. You will lead large-scope projects that have site and regional impacts, driving continuous improvement initiatives across the operations network. Your role will also involve engaging with your team during their shifts to maintain high levels of attendance and performance. You will play a key role in maintaining customer expectations, ensuring that orders are delivered accurately and on time. You will analyze operational data to identify trends and areas for improvement, implementing strategies that enhance overall efficiency and effectiveness.
At Amazon, we offer a comprehensive benefits package that includes medical, financial, and other benefits to support your well-being. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in delivering millions of packages and smiles to our customers every day.
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