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Home›Jobs›Pigment›IT Ops Specialist
Pigment

About Pigment

Real-time business planning for finance teams

🏢 Tech👥 51-250📅 Founded 2019📍 Paris, Île-de-France, France

Key Highlights

  • Raised over $88 million in funding
  • Headquartered in Paris, France
  • Serves clients like Qonto and Swile
  • Employs between 51 and 250 people

Pigment is a comprehensive business planning platform designed for finance and revenue teams, enabling real-time planning and forecasting. Headquartered in Paris, Pigment has raised over $88 million in funding from investors like FirstMark Capital and Accel, serving clients such as Qonto and Swile. ...

🎁 Benefits

Pigment offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....

🌟 Culture

Pigment fosters a culture of transparency and collaboration, prioritizing data-driven decision-making and empowering teams to innovate in business pla...

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Pigment

IT Ops Specialist

Pigment • Paris

Posted 1 year ago🏛️ On-SiteMid-LevelIt support📍 Paris💰 USD50,000 - USD65,000 / year
Apply Now →

Skills & Technologies

LinuxWindowsSQL

Overview

Pigment is seeking an IT Ops Specialist to support users both remotely and on-site. You'll work in a cloud-first environment, ensuring operational reliability and data protection. This role requires strong technical skills and a commitment to continuous improvement.

Job Description

Who you are

You have experience in IT support, acting as a key point of contact for employees and ensuring they remain productive while maintaining security and operational reliability. Your technical skills are complemented by your empathy and strong sense of ownership, allowing you to build a sustainable support experience as the company grows. You thrive in a cloud-first environment, adept at supporting devices, internal tools, and daily IT operations. You understand the importance of continuous improvement in IT support processes and are eager to implement changes that enhance efficiency.

Desirable

Experience with cloud technologies and a background in user support will be beneficial. Familiarity with IT security practices and data protection is also a plus, as you will be responsible for preserving company interests while assisting users.

What you'll do

In this role, you will provide IT support to employees, addressing requests both remotely and on-site. Your mission is to ensure that IT support keeps pace with the company's growth, scaling intelligently to meet the needs of the team. You will be responsible for onboarding new employees, ensuring they have the necessary tools and access to perform their roles effectively. You will also manage daily IT operations, troubleshooting issues as they arise and implementing solutions that enhance the user experience. Collaboration with the IT team will be essential, as you coordinate occasional remote work based on operational needs. Your contributions will help build a robust IT support framework that aligns with the company's strategic goals.

What we offer

At Pigment, you will be part of a dynamic team that values innovation and collaboration. We offer a supportive work environment where your ideas can flourish, and you can make a significant impact on the company's success. You will have opportunities for professional development and growth within the organization, as we believe in empowering our employees to reach their full potential. Join us in redefining business planning with our AI-powered platform and be part of a company that is shaping the future of performance management.

Interested in this role?

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