Digital Solution Engineer - Italian Speaker

Who you are

You have a strong technical background and experience engaging with customer decision makers — you understand how to leverage customer context and technical expertise to build credibility. You are skilled in navigating complex technical discussions and can effectively communicate Microsoft’s capabilities to influence customer strategies. You have experience in conducting group training and educating teams about Microsoft products, ensuring they are equipped to drive digital transformation. You are proactive in identifying learning gaps and building readiness plans to address them. You thrive in collaborative environments, working closely with account teams and product groups to shape strategic win plans and tailor messaging. You are comfortable monitoring and analyzing product usage to identify opportunities for improvement.

What you'll do

In this role, you will engage with customers to understand their technical needs and provide strategic insights based on Microsoft’s capabilities. You will act as a liaison between customers and product teams, capturing competitive knowledge and delivering feedback to enhance product offerings. You will lead technical discussions and presentations, customizing architecture patterns to meet customer requirements. You will also coach sales teams on methodologies to guide customers through their digital transformation journeys. Your responsibilities will include monitoring tech community posts and responding to inquiries, ensuring that customer feedback is addressed promptly. You will play a key role in shaping product strategies by representing customer voices to product teams, driving new feedback and insights.

What we offer

Microsoft offers a dynamic work environment where you can grow your technical skills and engage with a diverse range of customers. You will have the opportunity to work with cutting-edge technologies and contribute to impactful projects that drive digital transformation. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us to make a difference in how organizations leverage technology to achieve their goals.