Sr. Group Product Manager- Member Experience

Who you are

You have extensive experience in product management, ideally with a focus on user experience and engagement. Your background includes leading cross-functional teams and driving product strategy that aligns with business goals. You understand the healthcare landscape and are passionate about improving patient experiences through innovative solutions. You possess strong analytical skills, enabling you to make data-driven decisions that enhance user satisfaction and retention. You are adept at managing multiple projects simultaneously and thrive in a collaborative environment where you can influence and inspire others. You have a proven track record of delivering results and are comfortable navigating complex challenges in a fast-paced setting.

Desirable

Experience in the healthcare industry or with digital health products is a plus. Familiarity with AI technologies and their application in enhancing user experiences will set you apart. You have a knack for understanding user needs and translating them into actionable product features. A background in behavioral science or psychology can be beneficial in designing effective engagement strategies.

What you'll do

As the Senior Group Product Manager for Member Experience at Vida Health, you will lead a portfolio of initiatives aimed at redesigning the member journey post-onboarding. You will work closely with healthcare professionals, data scientists, and engineers to create a seamless and personalized experience for users. Your responsibilities will include defining product vision and strategy, prioritizing features based on user feedback and business impact, and ensuring alignment with overall company objectives. You will analyze user data to identify trends and opportunities for improvement, driving engagement and retention through innovative solutions. You will collaborate with marketing and operations teams to ensure successful product launches and ongoing user engagement. Additionally, you will mentor junior product managers and contribute to building a strong product culture within the organization.

What we offer

At Vida Health, you will be part of a mission-driven organization dedicated to improving healthcare outcomes. We offer a competitive salary and benefits package, including health insurance, retirement plans, and opportunities for professional development. You will work in a supportive environment that values collaboration and innovation, with the chance to make a meaningful impact on the lives of our members. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.