Field Support & Supply Chain Agent

Who you are

You enjoy working with people and have a knack for solving technical issues — your ability to build strong customer relationships is key to your success. You thrive in a dynamic environment where you can make a tangible impact on local businesses. Your dedication to providing exceptional service aligns with Teya's mission to support small, local businesses. You are adaptable and ready to tackle a variety of challenges that come your way. You understand the importance of being part of a diverse team and are committed to fostering an inclusive workplace.

What you'll do

As a Field Support & Supply Chain Agent, you will be the frontline representative for Teya, providing hands-on support to customers in North Iceland and nearby areas. Your role will involve troubleshooting technical issues, offering practical solutions, and ensuring that our customers have the tools they need to succeed. You will engage directly with clients, helping them navigate our payment and software services. Your efforts will contribute to enhancing customer satisfaction and loyalty, as you work to resolve any challenges they face. You will also collaborate with other team members to share insights and improve service delivery. Your role is crucial in maintaining the high standards of support that Teya is known for.

What we offer

At Teya, you will be part of a high-energy and connected culture that values continuous learning and community support. We offer comprehensive benefits and opportunities for professional growth. You will have the chance to make a real impact in the lives of small business owners, helping them thrive in a competitive landscape. Join us in our mission to empower local businesses and be part of a team that is dedicated to making a difference.