
Transforming digital experiences with powerful analytics
FullStory, headquartered in Atlanta, Georgia, specializes in digital experience analytics, helping companies like Shopify and Zendesk optimize their online interactions. With over 3,000 customers, FullStory raised $103 million in funding, achieving a valuation of $1.8 billion. The company employs ar...
FullStory offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy. Employees also benefit from a learning budget...
FullStory fosters a culture of transparency and innovation, encouraging employees to experiment and share insights. The company values data-driven dec...

Fullstory • Bogotá, Colombia
Fullstory is hiring a Senior Software Engineer to join their Monitoring & Alerting team. You'll be responsible for building AI-driven features and backend systems using languages like Go, C++, Rust, or Java. This role requires strong experience in data preprocessing and database design.
You have a strong background in software engineering with proficiency in backend programming languages such as Go, C++, Rust, or Java. Your experience includes building production systems and a deep understanding of data preprocessing, database design, and data analysis. You hold a Bachelor's degree in Computer Science, Computer Engineering, or a related field, or possess equivalent experience. Your fluency in English allows you to communicate effectively with diverse teams and stakeholders.
You are customer-centric and enjoy collaborating with senior leaders, engineers, and product management to drive innovation. You have a passion for AI technologies and are eager to experiment with and deploy LLM-powered features. Your ability to architect and advocate for infrastructure that supports AI applications is a key asset.
Experience with AI-related architecture and LLM Ops strategies is a plus. Familiarity with vector databases and managing data models for efficient AI representation will enhance your contributions to the team.
As a Senior Software Engineer on the Monitoring & Alerting team, you will play a pivotal role in developing StoryAI Opportunities, an AI agent designed to provide actionable insights for customers. You will lead the implementation of AI-related architecture and collaborate closely with design and product management to ensure that AI features meet customer needs effectively. Your responsibilities will include researching and experimenting with new AI technologies, deploying features that leverage large language models, and developing backend systems that support these innovations.
You will work on managing data models and optimizing database interactions to ensure efficient parsing and representation of data for AI applications. Your role will involve direct interaction with senior leaders and cross-functional teams, allowing you to influence the direction of AI initiatives within the company. You will also be responsible for advocating for best practices in AI development and ensuring that the infrastructure is robust and scalable.
Fullstory provides a collaborative and inclusive work environment where diverse perspectives are valued. You will have the opportunity to work on cutting-edge AI technologies and contribute to a product that empowers customers to take action faster. The company is committed to fostering a culture of innovation and continuous learning, providing you with the resources and support needed to grow in your career. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds to drive success.
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