Director of Clinical Operations - Psychiatry

Who you are

You have a proven track record of delivering results in high-growth companies, particularly in clinical operations or healthcare settings. Your experience includes managing teams and overseeing operational processes, ensuring adherence to care protocols and billing consistency. You are skilled in utilization management and capacity planning, balancing provider flexibility with operational efficiency. You thrive in cross-functional environments, collaborating with clinicians, product teams, and clinical support to drive business success. Your analytical mindset allows you to interpret performance data effectively, identifying areas for improvement and implementing strategic solutions. You are passionate about enabling clinicians to provide high-quality mental health care and are committed to enhancing patient experiences.

Desirable

Experience in mental health or healthcare operations is a plus, as is familiarity with innovative technology solutions that improve care delivery. A background in business leadership roles will help you navigate the complexities of operational management in a clinical setting.

What you'll do

As the Director of Clinical Operations - Psychiatry, you will own and oversee the daily activities of a team of clinicians, ensuring that operations run smoothly and efficiently. You will be responsible for managing the supply and demand sides of the business, finding the optimal balance between clinician flexibility and operational efficiency. Your role will involve strategizing long-term goals and problem-solving day-to-day inefficiencies in operations. You will work closely with various teams, including Product and Tech, to enhance the overall experience and quality of care provided to patients. You will interpret quantitative data to inform decision-making and drive revenue growth while maintaining cost control and quality standards. Your leadership will be crucial in fostering a collaborative environment where clinicians can thrive and focus on delivering exceptional care.

What we offer

At Talkiatry, you will be part of a mission-driven organization that transforms psychiatry through accessible and responsible care. We offer a supportive work environment that values innovation and collaboration. You will have the opportunity to make a significant impact on the mental health landscape, working alongside dedicated professionals who share your commitment to improving patient outcomes. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives in our team.