Senior Knowledge Management Specialist

Who you are

You have a strong background in knowledge management and are passionate about empowering teams to deliver exceptional value to customers. With at least 5 years of experience in a similar role, you understand the importance of effective knowledge sharing and documentation in driving organizational success. You are skilled in developing and implementing knowledge management strategies that align with business goals, ensuring that information is easily accessible and actionable for all team members. You thrive in collaborative environments and enjoy working closely with cross-functional teams to identify knowledge gaps and create solutions that enhance productivity and efficiency.

Desirable

Experience in the technology or IoT sectors is a plus, as is familiarity with sales enablement tools and methodologies. You are comfortable using various digital platforms to manage and disseminate knowledge, and you have a knack for creating engaging content that resonates with diverse audiences. Your analytical skills allow you to assess the effectiveness of knowledge management initiatives and make data-driven recommendations for improvement.

What you'll do

In this role, you will be responsible for developing and executing knowledge management strategies that support Samsara's sales team. You will work closely with product and marketing teams to ensure that all relevant information is captured, organized, and made accessible to sales representatives. Your efforts will help empower sellers to communicate effectively with customers and meet revenue expectations. You will also facilitate training sessions and workshops to enhance the team's understanding of knowledge management tools and best practices. By fostering a culture of continuous learning and improvement, you will play a key role in driving the success of Samsara's sales initiatives.

What we offer

Samsara offers a dynamic work environment where you can make a significant impact on the company's growth and success. As a remote position, you will have the flexibility to work from anywhere in the United States, except for certain metro areas. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to improve the safety, efficiency, and sustainability of physical operations across various industries.