Consulting Project Manager

Who you are

You have a strong background in project management, with experience in driving customer satisfaction and managing complex projects. Your ability to represent Microsoft to senior customer stakeholders is key, as you analyze customer feedback and leverage trusted relationships to ensure successful project outcomes. You are skilled in developing detailed project management plans that align with customer expectations and drive predictable delivery. Your expertise allows you to proactively manage risks and issues, ensuring timely completion and quality of deliverables.

You have a proven track record of leading project initiation for high-complexity projects, driving commitment from delivery resources, and creating complex work breakdown structures. Your experience in managing communications with senior stakeholders on project health, issues, and financial performance is essential for this role. You understand the importance of tracking agreed-upon metrics and are adept at orchestrating project metrics for large, complex projects with high visibility.

Desirable

Experience in managing contracting processes for partner resources is a plus, as you will be responsible for briefing partners, coordinating candidate interviews, and integrating partner resources into the team. Your ability to evaluate trends in risks and optimize mitigation strategies will be beneficial in this role.

What you'll do

In this role, you will drive customer satisfaction by acting as the voice of the customer, ensuring that their needs are met throughout the project lifecycle. You will lead the project initiation phase, coordinating resources across workstreams and developing comprehensive project management plans. Your responsibilities will include managing the direction of solutions and ensuring that all deliverables meet quality standards and are completed on time.

You will oversee a broad range of project metrics, proactively managing risks and issues that arise during the project. Your communication skills will be crucial as you manage relationships with senior stakeholders, providing updates on project health and financial performance. You will also be responsible for tracking metrics and ensuring that all project goals are aligned with customer expectations.

What we offer

Microsoft offers a dynamic work environment where you can leverage your project management skills to make a significant impact. You will have the opportunity to work on large, complex projects that are critical to customer satisfaction and business success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds in our team.