Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang is hiring a Senior Account Manager to build and manage relationships with merchants, driving business growth through data-driven strategies. You'll leverage skills in Salesforce, SQL, and Tableau to analyze performance data and develop tailored growth strategies.
You have over 7 years of experience in sales, business development, or account management, consistently exceeding revenue or growth targets. Your strong communication and presentation skills in Japanese allow you to effectively engage with stakeholders at all levels. You possess a data-driven mindset and excellent analytical abilities, enabling you to derive insights from complex data sets. You thrive in fast-paced environments and can navigate ambiguity with ease, ensuring smooth operations even in challenging situations.
Fluency in English is a plus, enhancing your ability to collaborate in diverse teams. Experience with Salesforce, Tableau, SQL, or other BI/CRM tools will set you apart as a candidate, showcasing your technical proficiency in managing data and driving insights.
In this role, you will build and manage relationships with merchants, fostering long-term partnerships that drive business growth. You will analyze performance data to identify trends and develop tailored growth strategies that meet the unique needs of each merchant. Through impactful projects, you will identify and resolve challenges faced by merchants, ensuring high satisfaction levels and alignment with business objectives. You will collaborate closely with cross-functional teams to ensure that departmental goals are met and that merchants receive the support they need to succeed.
Coupang offers a dynamic work environment where you can make a significant impact on the growth of our food delivery service, Rocket Now. As a Senior Account Manager, you will have the opportunity to work with a talented team and contribute to innovative solutions that enhance customer experiences. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in shaping the future of food delivery in Japan, leveraging cutting-edge technology and logistics solutions to deliver exceptional service to our customers.
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