Technical Product Manager (Voice AI)

Who you are

You have a strong background in product management, ideally with experience in AI technologies — you've successfully led product roadmaps and collaborated with cross-functional teams to deliver impactful solutions. Your ability to translate complex technical concepts into user-friendly experiences sets you apart, and you thrive at the intersection of technology and business needs. You understand the challenges small businesses face and are passionate about creating solutions that empower them. You possess excellent communication skills, enabling you to articulate product vision and strategy to both technical and non-technical stakeholders. You are data-driven and comfortable using metrics to inform product decisions, ensuring that the products you manage meet user needs effectively. You are adaptable and open to feedback, always looking for ways to improve both the product and your own skills.

What you'll do

In this role, you will own and execute the product roadmap for the AI agent builder platform, ensuring that it aligns with the company's mission to make enterprise-grade AI accessible to small businesses. You will collaborate closely with engineering and design teams to develop intuitive product experiences that simplify the creation of AI agents. Your responsibilities will include conducting user research to gather insights that inform product development, defining success metrics, and prioritizing features based on user feedback and business goals. You will also manage stakeholder expectations and communicate progress regularly, ensuring that everyone is aligned on product direction. As the product scales, you will identify opportunities for improvement and innovation, driving the evolution of the platform to meet the growing needs of customers. You will play a key role in shaping the future of the product, contributing to its success in a rapidly evolving market.

What we offer

Lavendo offers a collaborative work environment where your contributions will directly impact the success of small businesses. You will have the opportunity to work with a talented team of professionals who are passionate about leveraging AI to solve real-world problems. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to transform how small businesses handle customer interactions and unlock new revenue streams through innovative technology.