Team Lead, Risk Operations

Who you are

You have a coaching mindset and proven ability to communicate at different levels, ensuring that your team is aligned and motivated. With experience in risk reviews and knowledge of policy compliance operations, you understand the complexities of fraud detection tools. You excel in planning and time management, allowing you to effectively support your team of Risk Operations associates. Your background includes managing risk events and identifying at-risk scenarios, making you well-equipped to handle the challenges of this role.

What you'll do

In this position, you will act as a player-coach, supporting a team of 10 Risk Operations associates. Your primary responsibility will be to investigate accounts to identify risks to Stripe's business related to fraud and user policy requirements. You will set clear goals for your team and provide guidance and mentorship to ensure both individual and team success. Collaboration is key, as you will work cross-functionally to deliver the best results and promote partnership across various departments. Your excellent written and verbal communication skills in English will be essential in articulating strategies and updates to stakeholders.

What we offer

At Stripe, you will have the opportunity to work in a dynamic environment where your contributions directly impact the global economy. We value a culture of support and growth, encouraging you to apply even if your experience doesn't match every requirement. You will be part of a mission-driven team focused on providing the best support experience possible for all Stripe users, from independent businesses to large enterprises. Join us in our journey to increase the GDP of the internet and make a difference in the financial infrastructure landscape.