Tonkean is the world’s first totally customizable process experience platform. With Tonkean, you can create intelligent, personalized automations that integrate with every app or system your organization uses. You can cultivate an employee experience that democratizes access to innovative technologies traditionally only available to highly trained developers. You can enable employees to focus more fully on high-value tasks, because you can enable them to automate low-value tasks. You can create inbox solutions that automatically analyze, prioritize, and route unstructured requests coming from any source, and you can track the status of action items as employees collaborate across teams to complete them. And you can design processes that employees are guaranteed to adopt and benefit from no matter their technical acumen, because Tonkean meets employees where they are—eliminating the need for change management—and is 100% no-code. At Tonkean, we believe that all this—compliance, efficiency, operational excellence—requires high levels of process adoption. But to ensure high levels of process adoption, you need to create processes that provide a great employee experience: that serve employees’ needs, understand their preferences, and solve their problems. To that end, you need a barrier-breaking technology partner. That’s what Tonkean seeks to be.
ROLE OVERVIEW
As an AI Implementation Engineer, you are a hands-on builder who designs and implements end-to-end Tonkean solutions directly in customer environments.You will not only build automations, but also shape the full product experience - including user-facing workflows, UI/UX, and interaction patterns - ensuring solutions feel intuitive, useful, and cohesive for the end user.This role is a strong opportunity for people looking for an entry ticket into the engineering world through modern, AI-native building, rather than traditional software development paths. You’ll gain deep exposure to real production systems, enterprise integrations, and end-to-end solution design — all while working on a powerful no-code platform augmented by AI.The role builds on strong implementation fundamentals, while incorporating AI-accelerated and highly iterative ways of working. You will use Tonkean’s no-code platform alongside internal AI-powered tools to design, build, test, and refine solutions efficiently.You’ll take loosely defined customer requests and turn them into working, production-ready solutions that solve real operational problems — from backend logic to the user experience — building strong engineering intuition around systems, workflows, and scalability along the way.