Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.
The future of our business is compelling and we are focused on building a robust, innovative business enabling advertisers of all sizes. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place.
In support to the Amazon Advertising business, Ad Success Team (AST) are building a group of highly motivated Account Managers. As an Account Manager you will work with a portfolio of advertiser accounts and be responsible in helping them meet their advertising goals via opportunity identification and account optimization. Additionally, an Account Manager also gets the opportunity of testing internal tools, gathering & sharing insights with the internal product and engineering teams.
To be successful in this role, you will be expected to use your analytical skills, help the advertisers in growing their existing business and develop new business opportunities. You will carry business goals and will be measured on key metrics aligned to the sales and account management team goals. You will need to be technically savvy with an interest in online advertising, good at data, well organized, able to multitask, and possess excellent verbal and written communication skills. You will also need to be self-motivated to get on phone calls with advertisers to explain the optimization recommendations and the paths to resolution. The ideal candidate is someone having strong commitment to the success of our advertising customers and having a proven track record of exceeding goals.
Core responsibilities include:
Taking ownership for a portfolio of accounts – Standard and High Value advertisers
Make proactive outbound calls to generate leads
Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary
Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients' goals
Identifying opportunities to improve Amazon Advertising products based on customer feedback, data analysis, and feature gaps with competitive products
Working with external teams, such as Sales & Marketing team and Product team, to identify and solve issues blocking advertiser performanceBachelor's degree or above.
Fluent in Japanese and communication skills. Experience in living or studying in Japan is preferred.
Fluent in Japanese and communication skills. Experience in living or studying in Japan is preferred.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
