Empowering businesses with seamless cross-border payments
Airwallex, founded in 2015 and headquartered in Fitzrovia, London, is a leading fintech company specializing in cross-border payments and foreign exchange solutions. With a valuation exceeding $5 billion, Airwallex has raised $1.2 billion in funding and serves over 20,000 corporate customers, provid...
Employees enjoy a flexible work environment with 3 months of 'work from anywhere' policy each year, along with on-site meals and snacks to enhance wor...
Airwallex fosters a culture focused on simplifying global financial transactions for businesses, aiming to disrupt traditional banking with competitiv...
Airwallex • AU - Sydney
Airwallex is seeking a Director of Account Management to lead their account management team and drive customer success. This role requires strong leadership skills and expertise in managing client relationships.
You have extensive experience in account management, ideally within the financial technology sector, and a proven track record of leading teams to success. You possess strong analytical skills and are adept at using data to drive decision-making and improve client satisfaction. Your leadership style is collaborative, and you thrive in environments where you can mentor and develop your team. You are motivated by the mission of empowering businesses through innovative financial solutions and have a deep understanding of the challenges faced by global businesses in managing their financial operations.
In this role, you will oversee the account management team, ensuring that they are equipped to provide exceptional service to our clients. You will develop strategies to enhance customer engagement and retention, working closely with cross-functional teams to align on client needs and deliver tailored solutions. You will be responsible for setting performance metrics for the team and ensuring that they are met consistently. Additionally, you will engage with key clients to build strong relationships and understand their evolving needs, acting as a trusted advisor to help them navigate our platform effectively.
At Airwallex, you will be part of a dynamic team that is at the forefront of transforming the global payments landscape. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in a collaborative environment that values innovation and encourages you to bring your ideas to the table. Join us in making a significant impact on how businesses manage their financial operations globally.
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