Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • South Korea
Coupang is seeking a Director, Automated FC Leader to oversee fulfillment operations and drive innovations in e-commerce. This role requires strong leadership skills and a background in operations management.
You have a proven track record in operations management, ideally within the e-commerce or logistics sectors. Your leadership experience has equipped you to manage diverse teams and drive performance improvements across fulfillment centers. You thrive in a fast-paced environment and are passionate about leveraging technology to enhance operational efficiency. You understand the complexities of supply chain management and have a strategic mindset to navigate challenges effectively. Your ability to communicate clearly and collaborate with cross-functional teams is essential for success in this role. You are committed to fostering a culture of innovation and continuous improvement within your team.
Experience in automated fulfillment operations or similar high-tech environments is a plus. Familiarity with data analytics tools and methodologies will help you make informed decisions that drive operational excellence. A background in project management or process optimization will further enhance your ability to lead initiatives that improve service delivery and customer satisfaction.
As the Director, Automated FC Leader, you will oversee all aspects of fulfillment operations, ensuring that processes are efficient and scalable. You will lead a team of operations managers and staff, providing guidance and support to achieve performance targets. Your role will involve analyzing operational metrics to identify areas for improvement and implementing strategies to enhance productivity. You will collaborate with technology teams to integrate automation solutions that streamline workflows and reduce costs. Additionally, you will be responsible for developing training programs to enhance team capabilities and ensure adherence to best practices in fulfillment operations.
You will engage with senior leadership to align operational goals with the company's strategic objectives, ensuring that fulfillment operations contribute to overall business success. Your insights will be crucial in shaping the future of Coupang's fulfillment services, as you drive initiatives that enhance customer experience and operational efficiency. You will also play a key role in managing budgets and resources, ensuring that operations are conducted within financial parameters while meeting service level agreements.
Coupang provides a dynamic work environment where innovation is encouraged, and your contributions will have a direct impact on the company's success. You will have the opportunity to work with a talented team of professionals who are dedicated to transforming the e-commerce landscape. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us to be part of a company that is redefining the future of commerce in South Korea and beyond.
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