Account Manager I

Who you are

You are an enthusiastic individual ready to take on the role of an Account Manager I at ZoomInfo, where you will manage a portfolio of approximately 175 existing customer accounts. With a focus on account retention and growth, you thrive on building relationships and uncovering new business opportunities within your client base. You are well-prepared for client meetings, showcasing your knowledge and professionalism while engaging potential clients through compelling online product demos. Your experience with Salesforce allows you to craft accurate forecasts and maintain a clear pipeline of opportunities.

Desirable

While not required, experience in sales or account management within the SMB sector is a plus. Familiarity with key vertical markets and the ability to understand client needs will enhance your effectiveness in this role. You are someone who enjoys collaborating with a high-performing team and is energized by the prospect of exceeding goals and driving business growth.

What you'll do

In this role, you will be responsible for managing a diverse book of customer accounts, focusing on retention and upselling strategies. You will leverage existing relationships and referrals to identify new business opportunities, ensuring that your clients receive the best possible service and support. Your role will involve conducting engaging online product demonstrations that captivate potential clients and convert them into loyal customers. You will work closely with your team to close deals over the phone, collaborating effectively to achieve shared goals.

You will also be tasked with preparing detailed forecasts and maintaining a robust pipeline within Salesforce, ensuring that you have a clear view of your accounts and opportunities. Understanding the unique needs of your clients in key vertical markets will be essential, as you will target the right individuals within these organizations to drive quick ROI. Your preparation for client meetings will set you apart, as you will be well-researched and knowledgeable about your clients and their industries.

What we offer

At ZoomInfo, you will be part of a culture that values ambition and celebrates wins. You will have access to tools that amplify your impact and support your career growth. The environment is designed to empower you to do your best work, surrounded by teammates who care deeply and challenge each other to excel. This is an exciting opportunity to elevate your career in a role that is both rewarding and impactful, as you contribute to the success of small and medium businesses through your efforts in account management.